Thank you for choosing our website for your purchases! We strive to provide you with the best shopping experience, including efficient shipping and delivery services. Please take a moment to familiarize yourself with our shipping and delivery policies.
Processing Time:
Once your order has been placed, please allow up to 7 business days for tracking numbers to be generated by our warehouse’s .
Where do we ship from?
We have our warehouses situated in China and the US. Our main Warehouse is situated in China.
Delivery Time:
Delivery time varies depending on the size of your order and the destination. We work with reliable shipping partners to deliver your products as quickly as possible. Please allow up to 16 business days for your order to be delivered.
Factors Affecting Delivery Time:
- Order Size: Larger orders may require additional time for processing and delivery.
- Delivery Location: The shipping destination can affect the transit time. Remote areas or international shipments may experience longer delivery times.
Tracking Your Order:
Once your order has been shipped, we will provide you with a tracking number via email. You can use this number to track the progress of your shipment on our website or through the shipping carrier's online tracking system.
International Shipping:
We offer international shipping to select countries. Please note that international shipments may be subject to customs clearance procedures and additional fees or taxes. These factors can sometimes cause delays beyond our control. We appreciate your patience in such instances.
Order Status Updates:
We understand that you're eager to receive your order. To keep you informed, we will send you email updates regarding the status of your purchase, from the time it is confirmed to when it is shipped. If you have any concerns about your order, please feel free to contact our customer support team: support@blancsunday.com
Shipping Charges:
Shipping charges are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be displayed during the checkout process before you finalize your purchase.
Order Cancellations and Modifications:
If you need to make changes to your order or cancel it, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, modifications or cancellations may not be possible. Orders are usually processed by our team after 24 hours.
Missing or Damaged Items:
In the rare event that your order arrives with missing items or is damaged during transit, please notify us immediately. We will work with you to resolve the issue and ensure your satisfaction.
Packages that have been shipped due to an incorrect address will not be refunded and a replacement order will not be sent out. Blanc Sunday is not reliable for any stolen packages.
If you have any further questions or have any issues with shipping, please don't hesitate to contact us here: support@blancsunday.com